About Us

Jonesy holds a Boeing 777 type rating and is always on top of new developments regarding best practices and related technologies. His vast experience in high-risk environments inspired him to create the ICARUS Ops Digital Checklist System.

Expertise: Human Reliability Best Practices

Education: MS Military Operational Art and Science, U.S. Air Force Air Command and Staff College. BS Professional Aeronautics from Embry-Riddle Aeronautical University.

He holds a Boeing 777 type rating and has more than 20 years of experience in commercial aviation. The added knowledge gleaned from his work as a consultant in high-risk environments, including oil rigs, makes Leekster an expert in his field and an integral part in the creation of the ICARUS Ops Digital Checklist System.

Expertise: Human Factors Safety Training

Education: BS Professional Aeronautics from Embry Riddle Aeronautical University.

He served in the U. S. Navy and Navy Reserves for more than 21 years as an aircraft carrier- based Naval Aviator. Max holds several commercial aircraft type ratings, including the Boeing 777 rating.

Max has extensive experience in Human Machine Interface (HMI), ergonomics, automation, and data analytics as applied to Commercial/Military Aviation, Oil and Gas, and other industries requiring highly reliable operations.

He has developed policies, procedures and training systems for design and use of automation. Max developed a roadmap for compliance with FAA regulatory directives for safety and operation of automated cockpits from his extensive experience in military and civil operations. He also introduced the principles of the Line Operation Safety Audit (LOSA) to the U.S. Navy and developed an end-to-end Training and Standards System for assessment of time to train, resource requirements and management, and instructor usage efficiency.

Max’s lifelong dedication to the improvement of humans in high-stress environments has given him a unique perspective that enables cross-pollination of ideas, policies, and principles between several disciplines requiring highly reliable operations.

Education: B.S. in Mechanical Engineering, Texas A&M University. Dean’s Honor Roll, Distinguished Student Award.

She is a published author and editor. Norma has also given talks across sectors including law enforcement, legal, medical, and energy fields.

Expertise: Soft Skills and Communication Expert

Education: PhD Communication and Information, Kent State University. MS Communication Studies, University of North Texas. BA Communication Studies, University of California, Santa Barbara.